TXN360 is a specialist research and consulting firm focused on payment acceptance hardware. Our work reaches deep into the supply chain, the financial and operational health of major solution providers, personnel and strategy shifts, and the macroeconomic and geopolitical forces shaping North American and European markets.
CEO Ben Love brings 28 years across the payment hardware value chain in 36 countries, from engineer to product manager to CEO. That includes leadership at Castles Technology North America, Newland NPT North America, First Data and Clover East, plus senior roles at Bank of America, Visa/CyberSource, Vantiv and Ingenico. Ben writes the weekly State of Hardware.
Recent work includes acting as embedded advisor to Valor PayTech, a private-equity-backed payments platform, where TXN360 owned hardware sourcing from strategy through signature: a ten-vendor competitive process, the selection of LANDI Global, and the multi-year master supply agreement negotiated to completion, announced in June 2026.
Ben is the co-author, with Holly Love, of the US Payment Handbook (third edition, 2026), a one-hour guide to how money actually moves, and the author of Approved: The Hidden Psychology of How We Pay, Oil Tanker Water Skiing: The Five Principles Behind the Acquisitions That Work, and East to West: Beyond Guanxi.
Ben is supported by Claire Love, COO, who leads operations and client engagement, and Holly, product analyst, focused on primary research, company intelligence and competitive analysis.